We recommend to give complete details while submitting tickets for Fast Response.

  • Your Order Details:

      Provide the PurchaseCode/OrderID as well as  the platforms from where you purchase the theme.

  • Describe the Issue in Details:

      Please describe the issue/bug in details. If possible give screenshots.

  • Your FTP/Admin Details:

Please give us your Store admin panel login details and the server FTP login details so we can check and fix your issue quickly.


FTP Details/cPanel Details    

Host Name:  _______________________

User Name:  _______________________

Password:   _______________________    


Admin Panel Details    

Site Admin URL:  _______________________

Email/User: _______________________

Password:  _______________________